Service agreement
SignedExample
Completed with the evidence recordArticle 3 of Law 19.799 of 2002 says acts and contracts signed with an electronic signature have the same effect as those on paper. An advanced electronic signature is a different signature. inSigner keeps the completion record with the file.
Simple electronic signature on Essential and Pro · not an advanced electronic signature under article 2
Service agreement
SignedExample
Completed with the evidence recordArt. 3Same effect as writing
Art. 5Private instrument, general rules
Art. 3Family-law and presence stay out
PDF + recordSHA-256 of the final file
One flow. A clear record.
A clear signing path that records intent, each action, and the evidence behind the agreement.
Upload the document, place the fields, and name every signer.
See how it worksEach signer accepts the electronic process and signs the fields you placed.
See how it worksDownload the completed PDF together with its evidence record.
See how it worksEveryday agreements
Upload a PDF and keep the completion record with the file. Family-law acts, acts that require physical presence, solemnities that cannot be electronic, or documents that need an advanced electronic signature, are not on this list.
And many more.
The Chilean framework
Law 19.799 of 25 March 2002, published on 12 April 2002, on electronic documents, the electronic signature, and certification of that signature, sets the current rules. Article 2(f) defines an electronic signature as any sound, symbol, or electronic process that lets the recipient of an electronic document identify its author at least formally. Article 3 says acts and contracts signed with an electronic signature are valid in the same way and produce the same effects as those made in writing on paper. The last paragraph of article 3 says an electronic signature, of whatever nature, is treated as a handwritten signature, without prejudice to the following articles. Article 2(g) defines an advanced electronic signature as one certified by an accredited provider, created with means under the holder's exclusive control, linked only to that person and to the data, able to show a later change, and able to verify identity so the holder cannot deny the integrity or authorship of the document. The standard inSigner signature is an electronic signature. It is not an advanced electronic signature. Supreme Decree 181 of 2002 regulates the Act.
5
Law 19.799
Article 5 says electronic documents may be presented in court. A private instrument signed with an advanced electronic signature has the same full evidentiary effect as a public instrument, except as to its date unless an electronic time-stamp from an accredited provider is present. A private instrument signed with an electronic signature has the evidentiary value that follows from the general rules. inSigner keeps a completion record, including a SHA-256 hash of the final file, so you can show what was signed. The hash is not an advanced electronic signature. inSigner does not decide whether article 5 is met for a given document.
4
Arts. 2 and 4
Article 2(g) says an advanced electronic signature is certified by an accredited provider. Article 4 says an electronic document that is a public instrument must be signed with an advanced electronic signature. Article 3 leaves out acts that need a formality that cannot be met electronically, acts that require the physical presence of a party, and family-law acts. Article 7 says acts of State bodies need an advanced electronic signature to have the effect of a public instrument. Article 11 distinguishes accredited certification providers. The Entidad Acreditadora is the Undersecretariat of Economy. inSigner is not that entity and is not an accredited provider. QES for Europe is an Enterprise option and is not a Chilean advanced electronic signature.
Evidence, not just a signature
The completion record brings together who was invited, what they signed, and the hash of the final file.
Evidence record
ExampleIf the file changes, the hash no longer matches. Download it with the PDF.
The record keeps the acceptance of the electronic process.
Name, email or phone, and the send, view, and sign events.
A chronological record from delivery to completion.
A SHA-256 hash shows whether the final file still matches.
Commercial agreements
The same completion record for commercial agreements that do not need an advanced electronic signature and are not listed in article 3.
Sales contracts
Vendor agreements
NDAs
Proposals
Orders
Statements of work
Offer letters
Policy acknowledgments
The same flow
In the languages you already use
Questions, answered
The limits sit here, including article 3, an advanced electronic signature, article 5, and the claims this page does not make.
Contact our teamThe parts of an electronic signature flow in Chile that the service offers today.
Law 19.799 of 25 March 2002, published on 12 April 2002, on electronic documents, the electronic signature, and certification of that signature, sets the current rules. Article 2(f) defines an electronic signature as any sound, symbol, or electronic process that lets the recipient of an electronic document identify its author at least formally. Article 3 says acts and contracts signed with an electronic signature are valid in the same way and produce the same effects as those made in writing on paper, and are treated as written where the law requires writing. The last paragraph of article 3 says an electronic signature, of whatever nature, is treated as a handwritten signature, without prejudice to the following articles. Article 3 does not apply to acts that need a formality that cannot be met electronically, acts that require the physical presence of a party, and family-law acts. Supreme Decree 181 of 2002 regulates the Act. The standard inSigner signature is an electronic signature under article 2(f). It is not an advanced electronic signature. Whether a given document is valid still depends on the document and the law that governs it. inSigner does not decide that question.
Article 2(g) defines an advanced electronic signature as one certified by an accredited provider, created with means under the holder's exclusive control, linked only to that person and to the data, able to show a later change, and able to verify identity so the holder cannot deny the integrity or authorship of the document. Article 4 says a public instrument must use that signature. Article 5 gives full evidentiary effect to a public instrument and to a private instrument signed with an advanced electronic signature. Article 11 and Title V regulate accredited certification providers. The Entidad Acreditadora is the Undersecretariat of Economy. inSigner is not that entity and is not an accredited provider. QES for Europe is an Enterprise option and is not a Chilean advanced electronic signature.
Each person signs the fields you placed on the document you sent. The evidence record keeps their name and email or phone, when the document was sent, viewed, and signed, the IP address, the device data, and the authentication used.
Yes. You can download the completed PDF and the evidence record, including a SHA-256 hash of the final file. If a single byte changes, the hash no longer matches. The hash shows whether the final file still matches. It is not an advanced electronic signature under article 2(g), and it is not encryption. Article 5 says a private instrument signed with an electronic signature has the evidentiary value that follows from the general rules. The hash does not by itself decide that article.
The limits, including the claims this page does not make.
No. Essential and Pro use a simple electronic signature. Article 2(g) and article 4 of Law 19.799 treat an advanced electronic signature as one certified by an accredited provider. inSigner is not that provider. QES for Europe is an Enterprise option, priced separately, and it is not a Chilean advanced electronic signature. It is not on Essential or Pro.
No. Article 3 leaves out family-law acts, acts that require the physical presence of a party, and acts that need a formality that cannot be met electronically. Article 4 says a public instrument must use an advanced electronic signature. inSigner does not act as a notary, does not witness a signature, and does not file a document in a property registry. Your counsel decides the form a document needs.
Not by itself. Accepting the electronic process in inSigner records consent to sign that document. It does not, by itself, turn the signature into an advanced electronic signature under article 2(g), and it does not decide the evidentiary value under article 5. inSigner does not decide those points for you.
No. For the documents you send, you decide the purpose. inSigner does not write your privacy notice and does not make a workflow compliant with Chilean privacy or data protection law, including Law 19.628. Nubesti handles the account, billing, security, support, and marketing. Do not use the product by default for patient forms, clinical consent, account opening, credit decisions, or KYC. Identity checks are add-ons priced separately. There is no public status page and no uptime percentage. The mobile apps are planned, not a public download.
The legislation itself, not a summary from a vendor.
This page is general information about the law of Chile, not legal advice. The signature policy in the legal center is the binding text. Responsibilities for electronic signatures
Your next Chilean agreement starts here
Create an account and send a commercial agreement with its completion record.