In short
- This page adds to the privacy policy. When two rules differ, we apply the one that protects you more.
- We answer within the shortest deadline set by the law that applies to you.
- You can always complain to your local data protection authority.
How this page works
This page supplements the privacy policy for people in specific regions. It lists the main laws, the rights they give you, and the authority you can complain to. To use any right, follow the privacy choices page or write to [email protected] with the subject “Privacy request” and your country or state.
European Economic Area, United Kingdom, and Switzerland
The GDPR, the UK GDPR and Data Protection Act 2018, and the Swiss Federal Act on Data Protection apply to our processing of your data. Nubesti is the controller described in the privacy policy, which lists the legal bases for each purpose, the transfer safeguards, and the retention periods.
You have the rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent, and the right not to be subject to decisions based solely on automated processing. We answer within one month, extendable by two months for complex requests. You can complain to the supervisory authority where you live, work, or where an infringement happened. The list of EU authorities is at edpb.europa.eu. In the United Kingdom it is the Information Commissioner’s Office, and in Switzerland the Federal Data Protection and Information Commissioner.
For users of our service in the European Union, the Data Act lets you switch to another provider and export your data, as described in the terms of service.
United States
This section is our notice at collection and privacy notice for the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and for the comprehensive privacy laws of Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. It applies where those laws apply to Nubesti.
In the last 12 months we collected these categories of personal information:
| Category | Examples | Disclosed for a business purpose to | Sold or shared |
|---|---|---|---|
| Identifiers | Name, email address, phone number, IP address, and account ID | Service providers and PayPal | Online identifiers only, to ad partners, with consent |
| Customer records | Billing address and invoice details | Service providers and PayPal | No |
| Commercial information | Plan, subscription, and purchases | Service providers and PayPal | No |
| Internet activity | Pages viewed, clicks, and ad interactions | Analytics providers | Yes, to ad partners, with consent |
| Approximate geolocation | Country or city derived from the IP address | Service providers | Yes, to ad partners, with consent |
| Professional information | Organization and role | Service providers | No |
| Audio or visual information | Selfie and document images for KYC | Didit | No |
| Sensitive personal information | Account credentials, government identifiers, and biometric data | Service providers and Didit | No |
| Inferences | None drawn for profiling | Not applicable | No |
Sources, purposes, and retention periods are described in the privacy policy. We use sensitive personal information only for the purposes the law permits, such as providing the service, security, and identity verification. We do not knowingly sell or share the personal information of consumers under 16. We do not offer financial incentives for personal information.
Your rights include knowing what we collect and disclose, access, correction, deletion, portability, and opting out of the sale or sharing of personal information, targeted advertising, and profiling that produces legal or similarly significant effects. We honor Global Privacy Control as an opt-out. You will not be discriminated against for using these rights. You can use an authorized agent, and you can appeal a refusal as described on the privacy choices page.
California residents can also ask, under the Shine the Light law, whether we disclosed personal information to third parties for their own direct marketing. We do not. Nevada residents can opt out of sales as defined by Nevada law by writing to [email protected], although we do not sell under that definition.
Biometric and consumer health data: identity verification may involve biometric data covered by the laws of Illinois, Texas, Washington, and Colorado, and by the Washington My Health My Data Act and the Nevada consumer health data law. We collect it only with consent, never sell it, and delete it as described on the identity verification page. Children’s data is not collected, as described under the Children’s Online Privacy Protection Act in the privacy policy.
Canada
We follow the Personal Information Protection and Electronic Documents Act and provincial laws, including Quebec’s Act respecting the protection of personal information in the private sector as amended by Law 25. The person in charge of the protection of personal information can be reached at [email protected]. You can access and correct your information, withdraw consent, and ask for your computerized information in a structured, commonly used format. We assess transfers outside Quebec before they happen, and we record and report confidentiality incidents as the law requires. You can complain to the Office of the Privacy Commissioner of Canada or to the Commission d’accès à l’information du Québec.
Latin America
We respect the data protection laws of Latin America, including habeas data rights recognized in national constitutions. The main laws and authorities are:
| Country | Law | Authority | Your rights and deadlines |
|---|---|---|---|
| Brazil | LGPD, Law 13,709 of 2018 | Autoridade Nacional de Proteção de Dados (ANPD) | Confirmation, access, correction, anonymization, portability, deletion, information about sharing, and review of automated decisions. Full access within 15 days. The encarregado can be reached at [email protected] |
| Mexico | Federal Law on the Protection of Personal Data Held by Private Parties of 2025 | Secretaría Anticorrupción y Buen Gobierno | ARCO rights: access, rectification, cancellation, and opposition. Answer within 20 business days |
| Colombia | Law 1581 of 2012 and Decree 1377 of 2013, compiled in Decree 1074 of 2015 | Superintendencia de Industria y Comercio (SIC) | Know, update, correct, and delete data, revoke authorization, and receive proof of it. Queries answered within 10 business days, complaints within 15 business days |
| Argentina | Law 25,326 | Agencia de Acceso a la Información Pública (AAIP) | Access free of charge every six months, answered within 10 calendar days. Correction and deletion within 5 business days |
| Chile | Law 19,628, as amended by Law 21,719 from December 1, 2026 | Agencia de Protección de Datos Personales | Access, rectification, deletion, opposition, portability, and blocking |
| Peru | Law 29733 and its regulation | Autoridad Nacional de Protección de Datos Personales | Access, rectification, cancellation, and opposition, within the legal deadlines |
| Ecuador | Organic Law on Personal Data Protection of 2021 | Superintendencia de Protección de Datos Personales | Access, rectification, deletion, opposition, portability, and suspension. Answer within 15 days |
| Uruguay | Law 18,331 | Unidad Reguladora y de Control de Datos Personales (URCDP) | Access, rectification, update, inclusion, and deletion |
| Costa Rica | Law 8968 | Agencia de Protección de Datos de los Habitantes (PRODHAB) | Access, rectification, and deletion |
| Panama | Law 81 of 2019 | Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI) | Access, rectification, cancellation, opposition, and portability |
| Other countries | Constitutional habeas data and local laws | Local courts and authorities | The rights your local law grants |
Argentina: The AGENCY OF ACCESS TO PUBLIC INFORMATION, in its capacity as Control Body of Law No. 25,326, has the power to hear complaints and claims filed by those whose rights are affected by non-compliance with the rules in force on the protection of personal data.
Asia-Pacific
If you are in Asia-Pacific, these laws and authorities apply:
| Country or territory | Law | Authority |
|---|---|---|
| India | Digital Personal Data Protection Act 2023 and its rules | Data Protection Board of India |
| Japan | Act on the Protection of Personal Information | Personal Information Protection Commission |
| South Korea | Personal Information Protection Act | Personal Information Protection Commission |
| Singapore | Personal Data Protection Act 2012 | Personal Data Protection Commission |
| Philippines | Data Privacy Act of 2012 | National Privacy Commission |
| Thailand | Personal Data Protection Act B.E. 2562 | Personal Data Protection Committee |
| Indonesia | Law No. 27 of 2022 on Personal Data Protection | Ministry of Communication and Digital Affairs |
| Vietnam | Law on Personal Data Protection, in force from January 1, 2026 | Ministry of Public Security |
| Malaysia | Personal Data Protection Act 2010, as amended in 2024 | Personal Data Protection Commissioner |
| Hong Kong | Personal Data (Privacy) Ordinance | Privacy Commissioner for Personal Data |
| Taiwan | Personal Data Protection Act | Personal Data Protection Commission |
| Australia | Privacy Act 1988 and the Australian Privacy Principles | Office of the Australian Information Commissioner |
| New Zealand | Privacy Act 2020 | Office of the Privacy Commissioner |
In India, you can contact our grievance officer at [email protected], and you can nominate another person to exercise your rights if you die or become unable to. In Australia and New Zealand, you can ask to access and correct your information, and we will tell you how we handled any complaint. inSigner is not directed at mainland China. If the Personal Information Protection Law applies to you, you can use the rights it grants by writing to us.
Middle East
If you are in the Middle East, these laws and authorities apply:
| Country | Law | Authority |
|---|---|---|
| United Arab Emirates | Federal Decree-Law No. 45 of 2021, and the DIFC and ADGM data protection laws in those free zones | UAE Data Office, and the DIFC and ADGM commissioners |
| Saudi Arabia | Personal Data Protection Law | Saudi Data and Artificial Intelligence Authority (SDAIA) |
| Israel | Protection of Privacy Law, as amended by Amendment 13 | Privacy Protection Authority |
| Türkiye | Law No. 6698 on the Protection of Personal Data (KVKK) | Personal Data Protection Authority |
| Qatar and Bahrain | Law No. 13 of 2016 (Qatar) and Law No. 30 of 2018 (Bahrain) | The national data protection authorities |
Africa
If you are in Africa, these laws and authorities apply:
| Country | Law | Authority |
|---|---|---|
| South Africa | Protection of Personal Information Act 2013 (POPIA) | Information Regulator |
| Nigeria | Nigeria Data Protection Act 2023 | Nigeria Data Protection Commission |
| Kenya | Data Protection Act 2019 | Office of the Data Protection Commissioner |
| Ghana | Data Protection Act 2012 (Act 843) | Data Protection Commission |
| Egypt | Law No. 151 of 2020 | Personal Data Protection Center |
| Morocco | Law No. 09-08 | Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) |
| Rwanda | Law No. 058/2021 | National Cyber Security Authority |
| Uganda | Data Protection and Privacy Act 2019 | Personal Data Protection Office |
| Mauritius | Data Protection Act 2017 | Data Protection Office |
| Côte d’Ivoire and Senegal | Law No. 2013-450 and Law No. 2008-12 | ARTCI and the Commission de Protection des Données Personnelles |
Under these laws you can generally access, correct, and delete your data, object to processing, including direct marketing, and complain to the authority. We transfer data from these countries under the safeguards described in the privacy policy.